Learning About Feedback
How to Provide Great Feedback When You’re Not In Charge
This article lists three different kinds of feedback: appreciation, advice (coaching), and evaluation. It discusses valuing the person first and addressing the task second. It mentions to be specific when using appreciation -- that a "Good job!" might not be as helpful as it appears to be. This advice does not specify to the other person what could help them improve. One helpful form of feedback to ask the person/group what they thought of performance, so maybe this will allow for some common ground or starting point on what could use improvement.
The Trouble with “Amazing”: Giving Praise that Matters
I like Jennifer's writing style. In this article, she talks about going to an exercise regularly and one day, she is met with a substitute instructor. She calls her Kayla. Normally, Jennifer's class would be really challenging, but that day she found it to be super easy. In her mind, she doesn't feel like she accomplished much, so it surprises her at the end of workout when Kayla says they did "Amazing." Jennifer further begins to digest the word amazing and how although it is a nice compliment, it does not specify on how to help the person improve. Good feedback is specific and points at the behavior themselves rather the person.
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